At Qamar, we take immense pride in the quality of our collections, ensuring that only the finest pieces make it to our customers. Every item goes through a meticulous 3-step quality control process to guarantee excellence in craftsmanship and design. However, we understand that unforeseen circumstances can occur, and in the rare event that items are damaged, we are committed to providing solutions. While we do not offer exchanges or refunds for items due to limited collections, we do stand by our commitment to customer satisfaction by offering full refunds or exchanges for damaged items. Our goal is to ensure that every customer experience with Qamar is nothing short of exceptional, reflecting our dedication to quality and service.